leisurepack.com

General Sales Conditions:

• PAYMENT

•

A prepaid voucher will be issued for every booking. The voucher copy must be presented to the hotel at the time of check-in.

•

Full payment must be made upon confirmation/issuance of prepaid voucher.
Telegraphic Transfer can be made to the following Bank Accounts:

US Dollar Account:
BANKER: FORTIS BANK ASIA HONG KONG
ACCOUNT NAME: B J EXPRESS CONSULTANCY SERVICES LTD.
ACCOUNT NUMBER: 616-560787946

Renminbi Account:
BANKER: BANK OF CHINA（中行麗都分理處）
ACCOUNT NAME: 北京得易通信息咨詢有限公司
ACCOUNT NUMBER: (8008) 0775 3308 091 001

• AMENDMENTS/CANCELLATIONS

•	Prior to payment deadline, any amendment or cancellation of a confirmed booking will incur a service charge of US$7 on each amendment.
•	After the voucher is issued or booking deadline, any amendment or cancellation is subject to a cancellation fee of US$13 on each segment. This amendment/cancellation charge is subject to each hotel's policy which might be equivalent to at least one night's room rate. Please reconfirm with us for details.
•	Special cancellation policy may apply for certain hotels especially during the periods of Christmas, New Year, Chinese New Year, Easter Holidays, Fair Periods, any special Holidays or Events or its high/peak seasons. Any amendment, late cancellation, or no show may subject to full penalty. No refund will be accorded. Please check with us for details.
•	In case of early checkout, hotel reserves the right to charge the original period of stay in full without any refund.
•	In case of no show, no refund will be made.
•	Extension of stay must be settled with the hotel at rack rate.

• REFUND

•	Refund, if applicable, are strictly based upon the presentation of customer's copy of voucher duly certified and stamped by the hotel with the name of hotel staff and date of change. Any refund made will be subject to the discretion of the hotel.
•	Request for refund must be lodged within 2 weeks after the check-out date.
•	All vouchers issued are non-transferable.
•	Refund application of a totally un-used voucher (booking cancellation must be made prior to scheduled check-in time) would incur a handling fee of US$20 on each booking.

• HOTEL GRADING, ROOM CATEGORY

•	Hotel grading is classified in accordance to the available information from the parties concerned. It only serves as a general reference. Due to different standard in each country, hotels are classified in many & different instances or criteria rather than in a universal standard.
•	Accommodation descriptions such as Standard, Superior, Deluxe, Seaview, Suite etc. are terms used and defined by hotels.
•	There are differences in room configuration, view and bedding among hotels. Any special request is subject to the hotel's availability upon check-in and not guaranteed. We only act as a "Hotel Reservation Centre" for hotels and suppliers and shall not be responsible or liable for any accident, loss, damage or injury pertaining to any services or products provided by hotels or suppliers.

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